Taking the screenshot

When there's something wrong with your site (you're getting some errors like "Forbidden or not found" or any other ones) we recommend you to take a screenshot of the browser window and send it by email to our support team at [email protected]

How to take a screenshot:

  1. In the browser (Opera/InternetExplorer/Mozilla Firefox) window, where you're seeing the problem, press the PrintScreen or Prt Scr (above the Insert key, right from the F12 key).
Picture of keyboard

  1. Open a new Word document.
  2. Press the Ctrl+V combination (or Меню «EditPaste»). The screenshot will be inserted in to the document.
  3. Save the Word document and send it to us as an attachment.

Sample of the screenshot

The actual size of the screenshot has been reduced.